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FAQs
Senior Connection does not charge for grocery and transportation services and is funded in significant part by a contract with the Montgomery County Department of Health and Human Services, Division of Aging and Disability. Other support comes from private foundations, corporations, and local businesses, individual donors, community organizations, and grants. Senior Connection is also an approved organization to receive donations through the Combined Federal Campaign (Charity Code 61134) and United Way Campaigns (Code 8246).
Senior Connection relies on our extensive directory of well-trained, devoted volunteers to provide our services free-of-charge to our community seniors.
At Senior Connection, we view the services we provide as returns on your investment in our community. The community has benefited from the contributions you have made throughout your lifetime and it is now our honor for us to give back to you.
You can never call too early; the more time you allow, the better chance we have of connecting you with a volunteer for your ride. We ask for AT LEAST two weeks notice for a medical appointment and AT LEAST one weeks notice for a PantryFillers request, we can take appointments up to two months in advance. Other services have different requirements. Check the program you are interested in to view any restrictions.
Senior Connection is one part of a network of programs and organizations throughout Montgomery County that strive to provide programs and services to seniors in the county. Though there are other transportation services for seniors within the county, Senior Connection provides free and distinct supportive services that align with our mission as a non-profit organization.
Senior Connection volunteers come from all walks of life and represent a variety of ages, experiences, backgrounds, and cultures. Our volunteers range in age from young adults to retired seniors.
Senior Connection carries umbrella liability insurance protection for all of our qualified volunteers. This coverage provides protection over and above the coverage of your own automobile and accidental injury policies. Our coverage is in effect whenever a person is volunteering through Senior Connection. There is no cost to volunteers for this coverage, but certain criteria must be met by the volunteer to qualify.
Contact us! We are always excited to add partner organizations to our network of volunteers and service providers. Through a partnership with Senior Connection, your group will receive access to our web-based scheduling system, free training and materials, and liability coverage for volunteers who meet our qualifications. That’s a win-win!
You may email us any questions or inquiries to info@seniorconnectionmc.org, or give us a call at 301-962-0820. Our regular office hours are Monday – Friday, 10:00 a.m. to 4:00 p.m., except Federal Holidays. We will respond as soon as possible.
